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Service Purpose

Factory after-sales service purpose

Pursue 100% satisfaction of users - timely and considerate

Means of factory after-sales service

1. Strengthen personnel training, constantly enrich the service team, strictly abide by the service commitment, and establish a good service image.

2. Establish after-sales service network to realize the flexible service mode of "point by piece" and "piece by piece".

3. Establish a spare parts warehouse, implement centralized management of spare parts, and ensure the supply of emergency spare parts for diesel engines.

4. The quality information shall be incorporated into the computer management, summarized in time, transferred quickly, and operated stably in strict accordance with the ISO9001 quality system.

5. Conduct regular quality visits, collect feedback, seriously rectify and solve the actual difficulties of users.

Factory after-sales service organization

The after-sales service work is led by the factory's chief engineer and the deputy chief engineer in charge of quality. A deputy director of the marketing department is responsible for the specific work of after-sales service. After-sales service department has full-time responsibility.

Plant Chief Engineer
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Director in charge
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After-sales Service Department Service network
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Service Network

Hello！

Thank you for coming to the official website of Chongqing Hongjiang. If you have any intention of cooperation, please leave a message for us or use the following method to contact us. We will give feedback as soon as possible and provide you with sincere service. Thank you.

Host Matching：

+86-023-49892268 +86-023-49893411 +86-49892852（Fax）

Spare Parts Sales：

+86-023-85383108 +86-023-85383681 +86-023-49893452（Fax）

Zip：402162

Address：No. 404, Tanhua Road, Yongchuan, Chongqing, China.